Header - consisting of full name, address, contact telephone number and a professional-looking email address. Don't be tempted to put too much information here.
Professional Profile - use powerful career opening statement of yourself e.g. Highly motivated, with proven record of successful implementation of customer service techniques. Qualify what you write by referring to your experience, and remember to explain what the benefit to them is.
Details of Career History - dates and names of organisation or companies from previous employment. Avoid unexplained career gaps. Make sure that the relevant duties, responsibilities, achievements, as well as benefits and tools used are included. Tailor your writing to the role you are applying for, a Passenger Service Agent will need to show excellent customer service experience, however a Dispatcher would need to focus on working well under pressure. Also remember that 3 to 4 well worded achievements tend to have more impact that 8 to 12! Less is more!
Details of Education - dates and names of courses/degree and institutions you have attended. Highlight the modules when relevant to the job description and highlight the grade if above standard. If you are a first time job seeker, make sure you highlight any college or university prizes, awards, achievements, duties and responsibilities. Voluntary experience can be a huge advantage here.
Professional Qualifications, Training & Development ? you should aim to highlight any and all qualifications relevant to the job for which you?re applying, including in-house or external courses, mentoring, voluntary work, ongoing continued professional development, IT knowledge, etc.
Additional Information - if the job role involves working with multi-language customers, you should include any language skills you may have or if the company requirement is to hold driving licence, it is necessary to include that information. Don't over-sell your skills - be prepared to demonstrate everything you write here during your interview.
Hobbies and Interests - if possible best to include interests relevant to the industry you are aiming to succeed in e.g. aviation history. Socialising is not an interest. Don't put Socialising. Seriously. Just no.
Maximum two pages long. Recruiters only have so long to read, don't make their lives difficult!
Avoid spelling and grammar mistakes at all costs - don't rely on spell checkers. It is the first impression which counts. Get a friend to proof-read for you. Then get another. Read it backwards. There's no such thing as being too careful here.
Avoid silly fonts and tiny type - your CV should look crisp, clear and business like.
Ask a friend to read your CV. I know we mentioned this before, but seriously, get them to read it through. What impression do they get when they read it? Do they think it matched the job description? Can they add any of your skills or traits that you?ve missed?
Remember: the top of the page counts disproportionately more than the rest of your CV. People may scan the first page to get a feel for you - ask yourself what impression do you get when you spend 30 seconds reading the first few lines? Don?t waste this space on a pretty font and a nice picture, make it relevant.
Remember: if you are sending your CV by post invest into good quality resume paper: white, ivory or off-white to reflect your professionalism. Send it recorded ? then you?ll both know it's been received and the extra effort won#t go unnoticed!
Tailor your CV: to each job role you are applying for. Did we mention this already? Good. We're mentioning it again. Sending a load of generic CV's will get you a lot of generic rejections. Don't waste the time ? spend it targeting that specific job you really want!
Good Luck Out There, and remember, AviationShake are here to help if you ever get stuck!