Hospitality English

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as 136
Hospitality English as a Second Language.

Learn Over 2000 words and phrases and increase your confidence in English today.

The Overview

Train with our online Hospitality English course. The course has been developed in conjunction with hospitality staff around the world. This course is available online and on mobile devices. It features a unique Speech Recognition feature that allows you to evaluate your speech and accent automatically. 


Improve your hospitality English for front desk, housekeeping, restaurant and spa positions.


Course Benefits 

This course is for aspiring and current Hospitality industry members who want to learn how to communicate in English confidently.

  • Designed for future and current hospitality staff 
  • Improve your listening, speaking and reading ability
  • Improve pronunciation - automatic evaluation of your voice
  • Communicate clearly in customer service environment
  • Over 2000 words and phrases and 150 exercises
  • Practice real life scenarios in the air and on the ground
  • Learn in your own time, 120 hrs of online lessons
  • Comprehensive listening and speaking practice
  • Prepare anytime, at any location, on any device
  • Individual progress tracking

Course Content 

  • Listen to a variety of Hospitality Terms: Checking, Addressing Guests, Apologising, Handling Complain

  • Comprehend simple, short texts and instructions: Dates, Times, Room Service, Restaurant Service, Telephone Conversations 

  • Participate in speaking exercises: Reservation, Meal Service, Spa Facilities



Course Topics


  • Answering the phone
  • Hotel Vocabulary and Phrases
  • Housekeeping Vocabulary and Phrases
  • Spa Vocabulary and Key Phrases
  • Front Office Vocabulary and Phrases
  • Restaurant Vocabulary and Phrases
  • Check in Conversations



Once you book the course online on our website, you will receive your login within 24 hours and access to the course for 90 days.

The course login will be sent by our partners Sky Aviation Academy, who will provide online technical and instructor support.

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